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Case study · Technology · Sales development

A B2B technology company

An AI SDR that sources qualified leads while the team sleeps.

Sales development is high volume, repetitive work that caps how many accounts a team can reach. We built a custom AI sales development rep that sources qualified leads and reaches them over email automatically, so the human team spends its time on conversations, not list building.

Industry

Technology

Function

Sales development

Channel

Outbound email

Engagement

Custom agent build

The problem

Pipeline depended on how many accounts SDRs could research and reach in a day. Building lists, qualifying fit, and writing the first email ate most of the hours before a single real conversation happened.

More qualified conversations without hiring more SDRs.

Sourcing and first touch outbound is exactly the kind of repetitive, high volume work a custom agent should own end to end.

What we shipped

A custom AI SDR that runs the top of the funnel on its own.

Accounts sourced

overnight

Harbor Logistics

ICP fit

Northwind Supply

ICP fit

Crestline Foods

ICP fit

Automated sourcing

Finds and qualifies accounts that match the company's real ideal customer profile, not a static list.

First touch · tuned

To: VP Ops · Harbor Logistics

Sent

step 1 of 4

Email outreach

Writes and sends the first touch email tuned to each prospect, and works the sequence automatically.

Engaged · ready for a rep

Harbor Logistics

replied

handed to

SK

Sara K. · AE

Clean handoff

Surfaces engaged, qualified leads to the human team so reps step in when there's a real conversation to have.

Outcomes

What changed after the rollout.

Accounts covered · weekly

Rep alone

Rep + agent

A bigger market with the same headcount.

More pipeline per rep

The agent covers far more accounts than a person could, so the team reaches a bigger market with the headcount it already has.

Where SDR hours go

List building · cold first emails

Live conversations

Reps on the right work

SDRs stop building lists and writing cold first emails, and spend their time where humans win: live conversations.

Your workflow could be next.

Thirty minutes. A straight conversation about your systems and where custom AI would pay back first.