Service · Ongoing operations
Models change, your business changes, your tools change. We keep your AI systems working as the world around them shifts: monitoring, model upgrades, agent maintenance, spend tuning, on-call.
ops console · live
Uptime · 30d
99.94%
Tokens · MTD
4.2M
−12% / value
On duty
frontier-lg
since Mar 12
Latency p50
0.8s
in SLO
Recent
agent.churn-risk · model bumped to 4.7
2h
spend tuned · prompt cache · −18%
1d
salesforce auth · re-rotated
3d
Continuous monitoring
Drift, errors, latency, quality, spend. Watched continuously. Each alert is paired with the action we already took.
agent.forecast-variance · drift on mar-7
Confidence interval widened. Suspect upstream schema change.
→ investigated · fixed in 45m
Mar 7 · 14:08
spend pacing · 14% above run rate
Model selection on summarization tasks could downgrade safely.
→ swapped to a lighter model · −22% spend
Mar 12 · 09:31
model release · new frontier model evaluated
+9% on internal evals, no regressions on golden set.
→ rolled out · 3 critical agents
Mar 14 · 11:00
Model upgrades, derisked
Every release goes through evals, a golden set, and a canary before it touches a production agent.
01
Released
new frontier model
Mar 12
02
Tested
evals + golden set
+1d
03
Canaried
1 of 3 agents · 5%
+2d
04
Rolled out
all agents · 100%
+4d
Spend optimization
Model selection per task, prompt caching, batching, context trimming. We tune monthly, not when the bill spikes.
The result: you spend more on AI as it does more, never as it does the same thing more expensively.
Spend · last 6 months
Quarterly strategic review
Every quarter we sit with your leadership and step back from the alerts to ask the bigger questions.
01
What's working
Stuck deal agent saved $1.2M last quarter.
02
What's underutilized
Finance spend audit agent, only 2 power users.
03
What to build next
Procurement agent, high leverage, low effort.
04
Spend & headroom
Tracking 38% under budget with room to expand 2 teams.
On-call support
Direct line to our team for issues, escalations, or just questions. No tickets, no triage queue.
#sennu-ops
Jen · CFO · 09:42
Forecast variance agent flagged Mar revenue. Real or noise?
Sennu · 09:44 · 2m response
Real. Two enterprise deals slipped a quarter. Pulled the breakdown, sending now. Already loop'd in your forecast call.
Median first response · 4 minutes
Thirty minutes. We'll talk through your current ops load and what handing it to us would look like.