Service · Ongoing operations

We run your AI systems so you don't have to.

Models change, your business changes, your tools change. We keep your AI systems working as the world around them shifts: monitoring, model upgrades, agent maintenance, spend tuning, on-call.

ops console · live

healthy

Uptime · 30d

99.94%

Tokens · MTD

4.2M

−12% / value

On duty

frontier-lg

since Mar 12

Latency p50

0.8s

in SLO

Recent

agent.churn-risk · model bumped to 4.7

2h

spend tuned · prompt cache · −18%

1d

salesforce auth · re-rotated

3d

Continuous monitoring

You hear from us before your team does.

Drift, errors, latency, quality, spend. Watched continuously. Each alert is paired with the action we already took.

DRIFT

agent.forecast-variance · drift on mar-7

Confidence interval widened. Suspect upstream schema change.

→ investigated · fixed in 45m

Mar 7 · 14:08

TUNE

spend pacing · 14% above run rate

Model selection on summarization tasks could downgrade safely.

→ swapped to a lighter model · −22% spend

Mar 12 · 09:31

READY

model release · new frontier model evaluated

+9% on internal evals, no regressions on golden set.

→ rolled out · 3 critical agents

Mar 14 · 11:00

Model upgrades, derisked

New models capture upside without breaking what works.

Every release goes through evals, a golden set, and a canary before it touches a production agent.

01

Released

new frontier model

Mar 12

02

Tested

evals + golden set

+1d

03

Canaried

1 of 3 agents · 5%

+2d

04

Rolled out

all agents · 100%

+4d

Spend optimization

Cost grows with value, not waste.

Model selection per task, prompt caching, batching, context trimming. We tune monthly, not when the bill spikes.

The result: you spend more on AI as it does more, never as it does the same thing more expensively.

Spend · last 6 months

−34% / value
Actual spend$48.2k / mo
Without tuning$73.0k / mo

Quarterly strategic review

Aligning your AI systems with your business priorities.

Every quarter we sit with your leadership and step back from the alerts to ask the bigger questions.

01

What's working

Stuck deal agent saved $1.2M last quarter.

02

What's underutilized

Finance spend audit agent, only 2 power users.

03

What to build next

Procurement agent, high leverage, low effort.

04

Spend & headroom

Tracking 38% under budget with room to expand 2 teams.

On-call support

Slack-based, fast, expert.

Direct line to our team for issues, escalations, or just questions. No tickets, no triage queue.

#sennu-ops

JR

Jen · CFO · 09:42

Forecast variance agent flagged Mar revenue. Real or noise?

Sennu · 09:44 · 2m response

Real. Two enterprise deals slipped a quarter. Pulled the breakdown, sending now. Already loop'd in your forecast call.

Median first response · 4 minutes

Hand off the running, keep the upside.

Thirty minutes. We'll talk through your current ops load and what handing it to us would look like.