Case study · Cross industry · Operations
A growing company drowning in emailAn inbox agent that reads everything and surfaces what matters.
The important email always arrives buried in a hundred that aren't. We built an AI agent that reads every incoming email, escalates the priority ones over text and Slack, and drafts responses automatically, so nothing urgent gets missed and routine replies write themselves.
The problem
Volume buried signal. The email that needed a fast answer sat in the same flood as newsletters and FYIs, and the cost of missing it was real: a slow reply to a customer, a dropped thread, a deal cooling off.
Never miss the email that actually matters.
Reading, ranking, and drafting is exactly the repetitive judgment work an agent should carry.
What we shipped
An inbox agent that watches the whole stream and acts on it.
Reads every email
Processes the full inbox and understands what each message is actually asking for.
Escalates the urgent ones
Pings the right person over text and Slack when something is high priority, so it's seen in minutes, not hours.
Drafts responses
Writes a ready to send reply for routine messages, so answering is a quick review instead of a blank page.
Outcomes
What changed after the rollout.
Nothing urgent slips
Priority email gets surfaced the moment it lands, so fast moving threads get a fast response.
Hours back every day
Drafts turn most replies into a quick edit, and the constant scan of the inbox stops eating focus.